Support requests are initially for remote support. Please provide your contact information so that we can be in touch with you as quickly as possible.
On-site support is for the Metro Atlanta Georgia area only.
Be sure to include a brief discription of the nature of the problems you are experiencing. You can attach a screenshot to help troubleshoot the problem.
Our regular business hours are Monday through Friday 8:300 AM to 5:00PM EST. (If this is an emergency please indicate "Yes" in the form. Give as much detail as you can.)
After hours support is available at a higher hourly rate.
If you would like to schedule for a service call please email us at Support@ShoreITServices.com.
Be sure to include your name, address, phone number, and company name if this is a business. Indicate the urgency of your request and give as much detail as you can. For emergencies please call our office at (770)727-6636.